I can't speak more highly of the customer service that I received from Wayne. My original order included an item that didn't fit and the return process was easy and fast. I even received a gift with my returned order which was a fabulous surprise. I now have a wardrobe containing some fabulous quality items that fit perfectly which were purchased at an excellent price. I highly recommend this business. Thank you! Show More

I recently made a purchase from The Climbing Shop and was so impressed with the service. I got great advice over the phone (thanks Wayne) and then placed my order online, which arrived via the post in just a few days. Thanks for a fantastic experience and I’m very happy with my purchase! Show More

I love purchasing from the Climbing Shop Natimuk. Wayne takes the time to understand a person's needs, and his recommendations are spot-on. My husband and I have bought a fair amount of equipment and items of clothing from him, and never been disappointed. His pricing is very competitive, and I can highly recommend the Climbing Shop. Show More

The whole experience was so easy, purchased my first pair of climbing shoes. Wayne actually sent me a text message letting me know my shipment might be delayed (sorry for not replying mate) very helpful! Thanks Wayne, will be shopping again soon. Show More

Had the product I wanted and provided very prompt service. I purchased two pairs of different pants as a tester and will definitely buy more over the next few months. Show More

Had an item mix up in my order but Wayne was super responsive and provided immediate assistance. Great customer service! 100% will shop here again :) Show More

Great and fair customer service. I ordered a harness online which was unfortunately both out of stock and discontinued. Due to it being a computer error, I was offered a similar harness of greater value as well as a free T-shirt. Both were shipped and arrived promptly. Show More